diagnostic data to help identify any problems you may be facing. The easiest way to provide this information is in the form of a diagnostic data zip file. To create a diagnostic zip file from one of the graphical clients

diagnostic data by going to the Help menu and choosing Teamprise Support. See Exporting Teamprise Diagnostic Information . 7) After sending the diagnostic logs to Teamprise support, it is very important to remove the custom logging configuration file . The reason is that

diagnostics utility is available from the login page in Teamprise Explorer and will also appear if connectivity problems are detected when first importing or sharing a project using the Eclipse plug-in. This will automate many of the checks below

Symptom When attempting to connect to your Team Foundation Server you get the following error:- TFS Exception (413) The exception may look like this:- Or you may see the following dialog from Teamprise Explorer:- Cause You have not supplied the

Diagnostic Data..." button will package up this information in a zip compressed file so that you may mail it to support if you wish. Send mail to: support@teamprise.com Phone Phone support is available for those who wish to contact a technician